What happens if the Nanny we choose doesn't work out for our family?
Every permanent placement is backed by a 100% replacement guarantee for 3 full months.
Should you determine that your selected nanny is just not the right fit for your family - or if your nanny chooses to leave your employ during that period, Childcare Solutions will conduct another search and placement at no additional charge to you. We are invested in the success of the placement and want both you and your nanny to be happy working together.
For the remainder of the year, the placement fee schedule is reinstated on a pro-rated basis at 10% per month (a policy that exceeds the State of Ohio code for employment agencies).
Since we cannot "undo" work we have performed at your direction, once a candidate we referred to you accepts a job offer you have made, placement fees are non-refundable. Our REPLACEMENT POLICY is your assurance that you may continue to use our services to find the right care-provider for your needs.
Beachwood, Ohio 216-223-8090